In case you were wondering why you should use a travel agent....
we’ve compiled a list of reasons why you should!
EXPERT GUIDANCE: Travel agents are experts in understanding and deciphering the myriad of travel information and codes out there. It’s what we’ve been trained to do and we do it every day.
PERSONALIZED SERVICE: Instead of an impersonal voice thousands of miles away, travel agents are your neighbors. We know what you want and what you value in your travel experience.
PROFESSIONAL ADVICE: Travel agents are there to make sure you get where you want to go, when you want to go and for the best value.
TIME: Instead of checking a long list of travel web pages, which only provide rates and fares for the companies with whom they have contractual agreements, why not go straight to the source? A travel agent has all the information at their fingertips, saving you a few hours in front of the computer screen.
UNBIASED INFORMATION: Agents work for their clients, not for a travel supplier. It makes sense that a happy customer will be a repeat customer. It is our job to help you find the best vacation for your needs and for your money…packages, accommodations, cruises (ocean and river), tours (escorted, independent or custom).
FULL SERVICE TRAVEL AGENCY: What does that mean to you? We work with a large variety of wholesale companies….we can help you compare itineraries, inclusions and pricing.... We go thru an interview process with our customers that help us determine the interests of the traveler....of course, the final decision is yours. We will book and manage all the components of your trip and make recommendations when needed. There are cruise lines and travel agencies out there that will just book the cruise or tour and leave you to finish up.... sometimes this comes down to lack of knowledge or resources or because they don’t want to do the hard stuff…not Sunflower Travel agents, we will book the cruise or tour, flights, transfers, pre and post hotels and pre and post tours. We will also provide you with a detailed itinerary showing all components of your trip.
CUSTOMER ADVOCACY: If you have a problem with a particular part of your travel experience, the agent is there to act on your behalf. We have sales reps who provide support to our office staff through continuing education about destinations and hotels. Our reps can also step in to provide direction and assistance in case we need something for you, our customer.
RISK: The tour companies and cruise lines that we book with are licensed, insured and bonded…to make sure you get the trip you paid for. Their websites are secure, minimizing your risk of credit card fraud. If you book multiple components online for a trip…you may put your credit card online multiple times….are you sure you are working with a company whose website is secure? There are lots of travel agencies on line; do you know where they are located and whether you are working with a legitimate company?
COMPENSATION: Many people wonder how we get paid…. tour companies and cruise lines pay us a commission on the packages we book for you. This does not change the pricing at all. We do assess a nominal fee when booking airline tickets.
With us, you are more than just a reservation number; we really care about your travel plans!
Let Sunflower Travel plan your next adventure….you can count on us!
Once you find a great travel agent, your dream vacation is just a phone call away.